Ofcom has imposed a £23.8 million fine on Virgin Media, marking the largest financial penalty the regulator has issued this year, due to the telecoms giant’s mishandling of vulnerable customers during its planned migration from analogue to digital landline services.
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Virgin Media O2 to continue 3G switch off in Norwich, Telford, Guildford and Torquay
Press Release Following the successful pilot in the city of Durham in April, Virgin Media O2 has confirmed that Norwich, Telford and Guildford will be the next UK locations to have 3G withdrawn on 16 July, with Torquay to follow on 4 August While the vast majority of...
Investing in the North: How Virgin Media O2 is powering a more connected, inclusive future
News As the telecoms industry descends on Manchester for this year’s Connected North conference, I wanted to reflect on the great work we have done to deliver a more connected and inclusive future in the North At Virgin Media O2, we believe that connectivity is more...
Virgin Media O2 completes first stage of Shared Rural Network
Virgin Media O2 has completed the first phase of its Shared Rural Network (SRN) rollout, bringing reliable 4G coverage to 227 rural communities across the UK.
Virgin Media O2 Expands Collaboration With Netcracker in Multi-Year, Large-Scale Digital Transformation Program
Extension and Upgrade to Netcracker Digital Platform and Professional Services Will Deliver Numerous Benefits to Leading UK Operator Across All Lines of Its Consumer Business
Virgin Media O2 reaches major milestone with 150 Shared Rural Network sites deployed
Virgin Media O2 has hit another significant milestone in its work to deliver the Shared Rural Network (SRN) after rolling out reliable 4G coverage to 150 rural communities.
Virgin Media O2 reaches plastic waste milestone
UK mobile operator Virgin Media O2 (VMO2) has announced that it has successfully removed 65 tonnes of single-use plastic from its operations and products since 2021.
Virgin Media O2 Ventures into Space for rural connectivity
Virgin Media O2 (VMO2) has announced a partnership with satellite provider Starlink to boost mobile services in the UK’s most remote areas. The operator will use Starlink’s constellation of over 5,000 Low Earth Orbit (LEO) satellites to support backhaul services across the country.
Virgin Media O2 Breaks New Ground with Smart Pole Trial
British broadband and mobile operator Virgin Media O2 (VMO2) has announced its latest initiative – the Smart Pole Trial, in collaboration with shareholder Liberty Global.
Ofcom probes Virgin Media over landline migration
The regulator says it wants to ensure that vulnerable customers are being treated fairly and that access to emergency services is not being jeopardised during the switch
Virgin Media O2 and Tesco Mobile renew joint venture
Today, Virgin Media O2 (VMO2) and Tesco have announced a ten-year renewal of their ongoing partnership surrounding joint venture Tesco Mobile. Tesco Mobile was formed as a joint venture by supermarket giant Tesco and Telefonica UK (O2) back in 2003.
Virgin Media O2 receives most complaints in Ofcom survey
UK communications regulator Ofcom has published a report on the number of complaints thy have received from telecoms customers over the last quarter (Q3 of 2023, July–September). Virgin Media O2 (VMO2) was the most complained about provider of fixed broadband, landline, pay TV, and pay monthly mobile services, according to a quarterly study from Ofcom.
Virgin Media O2 pledges to pursue greener conflict resolution methods
Virgin Media O2 (VMO2) has this week signed the Greener Litigation Associate Member Pledge, aiming to reduce the environmental impact of its litigation processes. The pledge commits members to supporting more environmentally friendly litigation work, in turn helping them achieve their Net Zero carbon emissions goals.
Virgin Media Wi-Fi advert banned by watchdog
News A Virgin Media online advertisement has been banned by the Advertising Standards Authority (ASA) for misleading customers regarding its Wi-Fi speeds The advert launched in September last year on Virgin Media’s website, in which the company claimed that they...
Virgin Media O2 mulls tower sale
Virgin Media O2 (VMO2) have entered into exclusive talks to sell its stake in joint venture tower unit subsidiary Cornerstone (CTIL) to GLIL infrastructure. Reuters reports that, according to four anonymous sources, the deal could be worth £2.5 billion.
GLIL emerged on top in an auction held earlier this year for a part of VMO2’s 50% stake in the towerco, with sources suggesting a deal could be finalised as early as next week.
Virgin Media O2 to begin 3G switch off in 2025
News All major UK operators have agreed with the government to phase out 2G and 3G by 2033 Virgin Media O2 (VMO2) has become the final major UK mobile operator to announce its 3G shut down schedule, aiming to begin the process in 2025. The company says that the...
Virgin Media O2 announces 2,000 job cuts
News The cuts are the first since the telecoms company was created in 2021 Following the publication of their Q2 results today, Virgin Media O2 (VMO2) has announced that it will cut nearly 11% of its total workforce by the end of the year. Around 2,000 jobs will be...
Virgin Media O2 and Good Things Foundation launch apprenticeship scheme
Press Release Virgin Media O2 and Good Things Foundation have partnered to launch a new apprenticeship programme where successful candidates will gain professional qualifications alongside undertaking critical work to increase digital inclusion across the UK. The...
Virgin Media O2 moves to sell stake in towerco Cornerstone
News The sale of half the company’s stake in the mobile tower business could raise up to £750 million, with the company suggesting they could sell their full stake if the right offer were to be made This week, reports suggest that Virgin Media O2 (VMO2) has initiated...
Possible Trooli sale attracts the interest of Virgin Media O2
News Sources suggest that Virgin Media O2 (VMO2) is lining up a potential bid for the alternative fibre operator According to a report from Sky News, VMO2 is among a number of players interested in purchasing UK altnet Trooli, with analysts suggesting the deal could...
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