Partnerships are key for service providers looking to make the jump to digital

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As communications service providers (CSPs) transform their business to become digital service providers (DSPs) there’s a growing recognition that the technological, cultural and operational changes involved must extend from the core of the network out beyond the CSP’s own business to partner organisations that provide applications and content. The sheer breadth and depth of the transformation, which has to touch every facet of the business, means it won’t happen overnight but CSPs have started their transformation journeys and many have their strategies in place. Recent research has revealed that 63% of service providers now identify themselves as DSPs although only one-third say they have completed a business…

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