Thursday, 20 January 2022

Optus uses crowd-sourced solution for network feedback

by Harry Baldock, Total Telecom
Thursday 20 August 20

The tool allows users to pinpoint the location in which they had network problems, helping Optus target its investigations

A new tool will soon allow Optus users to quickly report any network troubles they are experiencing, simply by dropping a pin on a digital map.   Previously, if users were experiencing network trouble the only way to report the issue, as is similarly the case with so many operators…

A new tool will soon allow Optus users to quickly report any network troubles they are experiencing, simply by dropping a pin on a digital map.   Previously, if users were experiencing network trouble the only way to report the issue, as is similarly the case with so many operators…

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