Saturday, 29 February 2020

Tollring expands in the Netherlands with appointment of Erica Bleij

posted by Tollring
Monday 10 February 20

Tollring, the software developer behind the market-leading communications analytics, call recording and anti-fraud product iCall Suite, has appointed Erica Bleij as European Regional Account Manager to oversee customer accounts and enhance its support for regional partners. Erica’s appointment is part of Tollring’s ambitious plans for growth across the Netherlands and Europe. The company has laid the foundations for the year ahead with extensive reinvestment in its people…

Tollring, the software developer behind the market-leading communications analytics, call recording and anti-fraud product iCall Suite, has appointed Erica Bleij as European Regional Account Manager to oversee customer accounts and enhance its support for regional partners.

Erica’s appointment is part of Tollring’s ambitious plans for growth across the Netherlands and Europe. The company has laid the foundations for the year ahead with extensive reinvestment in its people, product and processes to drive excellence both internally and for its channel partners.

Erica has over 23 years of experience in business to business sales. At Nimava Group B.V. Telecom and IT distributor in the Netherlands, Erica was a major contributor to the company’s business goals. She was responsible for customer accounts, managed relationships with European partners and collaborated with customers and partners on regular distributor events.
Erica’s appointment is part of a 20 per cent increase in head count across Tollring over the past 12 months. The company has also increased investment in all its people through internal and externally led training programmes, restructured departments and cross-functional teams to clearly define roles and responsibilities and has made significant investment in business-wide process management tools.

Tony Martino, CEO of Tollring says, “Erica’s knowledge and experience in the Netherlands and across Europe will be of great benefit to our partners and customers. We are expanding our business across the region and Erica will play a critical role in helping us to deliver on our exciting product roadmap with her extensive knowledge of how the channel and businesses operate in the area.”

Tollring’s strategy for 2020 includes the introduction of the next iteration of iCall Suite as one of the most innovative products on the market in its ability to analyse customer interactions across an entire organisation. With iCall Suite, customer-facing teams can record, monitor and analyse calls on any device, visualising critical business call metrics on dashboards and wallboards. The latest update will enable Tollring to capitalise on recent wins in newer territories across the globe due to its significant investment in product localisation and partner management. Not least, the proposition can be scaled to meet customer demand through commercial simplification, robustness, resilience and security at its heart.

Erica says, “The future of the telecoms market is hosted voice, and this aligns well with Tollring’s strategies. In recent years, the hosted market in the Netherlands has grown tremendously but there are still companies that choose on-premise PBX solutions. Tollring’s hybrid solution can support those with current on-premise needs whilst providing access to technologies that will deliver considerable benefits in the future.

“I have always liked doing business with Tollring, not only because iCall Suite is such a great product but the company has an excellent team. I look forward to providing the very best sales support to our customers and to helping our telecoms service providers, carriers and VARs across Europe to benefit from Tollring’s services.”


View more of the latest press releases from across the industry or post your company's news.

Since you're here...

...the Telecoms industry is characterised by constant change and evolution. That's why it's crucial for telecoms professionals to keep up-to-date with what is happening. Join 35,000+ of your peers and sign up to our free newsletter service today, to be in the know about what is going on. PLUS, as a member you can submit your own press releases!

See all membership options

Please enable JavaScript to view the comments powered by Disqus.

Newsletter signup

Quickly get on board and up to date with the telecoms industry