Tuesday, 18 June 2019

Amdocs’ cloud native digital solutions to be deployed by Sprint to continue transformation and modernisation of its customer experiences

posted by Amdocs
Wednesday 15 May 19

Amdocs today announced Sprint’s implementation of Amdocs’ digital suite of products and services to modernize Sprint’s Commerce and Product Catalog operations. This project is part of Sprint Chief Operating Officer Nestor Cano’s IT modernization journey to reduce operational expenditures while delivering more robust offerings…

Amdocs today announced Sprint’s implementation of Amdocs’ digital suite of products and services to modernize Sprint’s Commerce and Product Catalog operations.

This project is part of Sprint Chief Operating Officer Nestor Cano’s IT modernization journey to reduce operational expenditures while delivering more robust offerings, enabling quicker delivery cycles and responding more proactively to customer needs. Sprint has deployed Amdocs’ microservices development and deployment suite to efficiently and quickly deliver market offerings as well as serving as the backbone for future Sprint developments. Amdocs’ digital commerce (DigitalONE) and flexible catalogue allows Sprint to reduce the large number of catalogues to one unified solution enabling quicker delivery of more offerings combined with significant operational efficiencies.

Deployments using microservices helps Sprint to leverage modern IT practices and infrastructure. This allows Sprint to simplify customer onboarding, enhances the overall customer experience and makes it much easier to manage accounts.

“With Amdocs, we have accelerated a significant modernization for best-in-class digital offerings providing not only major efficiencies to Sprint, but a platform for quicker and more competitive offerings, as well as an enhanced Customer Experience,” said Scott Rice, Sprint CIO. “Amdocs has been a trusted provider for many years, expanding our relationship for this major modernization initiative reflects our confidence. “Amdocs’ ability to innovate and deliver were key considerations in selecting them for this strategic initiative,” added Meg Knauth, VP of Sprint’s Application Development.

“Sprint is one of Amdocs’ most valued clients and this deployment is an important validation of our AmdocsOne cloud portfolio of digital offerings,” said Gary Miles, chief marketing officer at Amdocs. “Amdocs is embracing open solutions, DevSecOps and agile methodologies to help our customers be more efficient and increasingly competitive in their markets.”


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