Monday, 16 September 2019

UK consumers to be compensated for sub-par broadband

By Chris Kelly, Total Telecom
Monday 01 April 19

Consumers across the UK will receive automatic compensation from their provider in the event of sub-par service, thanks to a new scheme by UK regulator Ofcom

Consumers in the UK who experience problems with their broadband services are to receive automatic compensation, as part of a new scheme launched by Ofcom. The scheme is voluntary, but the UK's largest internet service providers have all signed up, meaning that millions of customers will be offered refunds if their services fall below a certain level…

Consumers in the UK who experience problems with their broadband services are to receive automatic compensation, as part of a new scheme launched by Ofcom. The scheme is voluntary, but the UK's largest internet service providers have all signed up, meaning that millions of customers will be offered refunds if their services fall below a certain level…

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