Friday, 14 December 2018

How evolving customer expectations are driving dramatic changes in the telco industry

An video interview with Will Gibson,Vice President Of Marketing & Amplifier, Maplewave
Monday 19 November 18

Total Telecom were proud to partner with Maplewave at the 2018 Total Telecom Congress. Their Vice President Of Marketing & Amplifier, Will Gibson gave an engaging and well attended keynote presentation entitled "…

Total Telecom were proud to partner with Maplewave at the 2018 Total Telecom Congress. Their Vice President Of Marketing & Amplifier, Will Gibson gave an engaging and well attended keynote presentation entitled "From Retail to “Me-tail”: The customers of tomorrow are here – and they’re changing everything"

During the conference, Total Telecom caught up with Will to understand how evolving customer expectations are driving dramatic changes in the telco industry – and how technology plays a key role in future success. To view the video in full, please click below:

You can also read more from Will on www.totaltele.com. Please click here to see a recent Q&A our editor conducted with the man himself. 

About Maplewave

Maplewave builds technology that powers telco innovation. They unite the telco environment for a true “transact-anywhere” experience that today’s telco customers crave. Specializing in digital transformation, retail experiences and inventory management, Maplewave has the solutions and expertise to solve telco’s most pressing issues. To learn more, please click here

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