Wednesday, 21 November 2018

Relentless pursuit of service excellence

A knowledge network article by CITIC Telecom CPC
Monday 05 November 18

CITIC Telecom International CPC Limited (CITIC Telecom CPC), a wholly owned subsidiary of CITIC Telecom International Holdings Limited, pride itself as a full-service ICT solutions company that help businesses streamline their operations, boost productivity, minimize overheads and other costs, and empower their success.  Flagship solutions and services  After more than a decade in business, CITIC Telecom CPC’s offerings fall into four flagship families tailored to address specific needs of multinational corporations and business enterprises, including:  • TrueCONNECTTM – an advanced Private Network Solution  • TrustCSITM – an integrated suite of information security solutions  • DataHOUSETM – converged cloud solution and global unified management data center solutions  • SmartCLOUDTM – smarter, better and high-performance cloud computing solutions, which complement the company’s managed network, managed security, and managed cloud data center services …

CITIC Telecom International CPC Limited (CITIC Telecom CPC), a wholly owned subsidiary of CITIC Telecom International Holdings Limited, pride itself as a full-service ICT solutions company that help businesses streamline their operations, boost productivity, minimize overheads and other costs, and empower their success. 

Flagship solutions and services 

After more than a decade in business, CITIC Telecom CPC’s offerings fall into four flagship families tailored to address specific needs of multinational corporations and business enterprises, including: 

TrueCONNECTTM – an advanced Private Network Solution 

TrustCSITM – an integrated suite of information security solutions 

DataHOUSETM – converged cloud solution and global unified management data center solutions 

SmartCLOUDTM – smarter, better and high-performance cloud computing solutions, which complement the company’s managed network, managed security, and managed cloud data center services 

SmartCLOUD is a comprehensive infrastructure-as-a-Service (IaaS) cloud platform offering a portfolio of virtualized enterprise-class applications and tools, to empower any organization with world-class functionality and agility at breakthrough cost and capability. SmartCLOUD offers remarkable scalability, sophistication and simplicity without compromising security, privacy and availability. 

As cloud services have matured into the core of the enterprise, enterprises need to integrate cloud into their digital transformation journey, leverage cloud for enterprise-scale solutions, and manage cloud as a strategic imperative. In 2018, the cloud adoption milestone of enterprise will crossed 50% according to Forrester. Cloud application, platform, and services will continue to radically change the way enterprises compete for customers.  

Multi cloud Connectivity

Connectivity is becoming an important consideration as enterprise start to link up their private and public cloud infrastructure. In the simplest form, a hybrid cloud connects a private cloud with public cloud allowing the seamless exchange of data and application between all the infrastructures. More than 80 per cent of enterprises (companies with more than 1000 employees) employ a multi-cloud strategy. Multi-cloud support, comprehensive integrated security and software defined networking will the key factors that enterprises look out for. 

One option is to use the public internet but this has too much security and performance risk. Another option, connect the public cloud with public cloud infrastructure via a virtual private network (VPN) or connect via a telco-managed direct connect service which provides enterprises with private connectivity to public cloud using MPLS or the enternet. 

With TrueCONNECTTM Premium, CITIC Telecom CPC can connect to specific 3rd party cloud providers together with SmartCLOUDTM . SmartCLOUDTM can enhance enterprise agility and global networking infrastructure, leveraging the flexibility and speed of Software Defined Networking. 

Digital Transformation Journey 

It takes a combination of talent and technology to go through a digital transformation. One without the other will not cut it. The digital transformation will bring along its own myriad of technical challenges and companies need the right talent. If the experts does not resides internally, it will be more feasible to form new business partnership. In the digital transformation journey of a shipping industry supplier, they faced challenges in facilitating real-time communication and ensuring smooth work flow between its headquarters and regional offices, by shifting to CITIC Telecom CPC’s cloud, it help them to minimize capital expenditure and support global operations. Now, the IT department can focus on application development and digital journey of the company thereby creating more value for the company. 

Moving forward, the supplier plans to deploy disaster recovery solution, they have already set their eyes on CITIC Telecom CPC’s cloud DR.  CITIC Telecom CPC is pleased to be a partner in enabling our customer to kick-start their journey and orchestrating a successful digital transformation. 

Global footprint & extensive network coverage

Innovation Never Stops translates to CITIC Telecom CPC’s vision and comes as a revitalization of the 17-year-old brand, proving its innovative essence will not stop. Looking ahead, over the coming year, CITIC Telecom CPC will continue its ICT investment in diverse areas, encompassing networking, data center, information security and cloud to accelerate its regional customers’ expansion and enhance its service offerings. 

CITIC Telecom CPC has worldwide network coverage in more than 130 countries with more than 140+ Points of Presence (POPs) covering mainland China, Hong Kong, Taiwan, Japan, Vietnam, Singapore, Malaysia, Indonesia, Thailand, Sydney in Australia, London, Frankfurt, Los Angeles and New York. Synergistically leveraging the Linx Telecom acquisition, the company can now significantly expand its global footprint and better serve its customers in further 13 countries with 24 more POPs across Western Europe, Central and Eastern Europe, and as well as Central Asia. 

Europe-Russia Cloud Ring Connecting the World to China

CITIC Telecom CPC’s “Europe and Russia Cloud Ring” – connected SmartCLOUD Cloud Service Centre in Moscow, Frankfurt and London, providing a scalable cloud platform with full Disaster Recovery capabilities catering to intra-city, inter-city and cross-boundaries redundancies, safeguarding data backups for enterprise global business. 

With 18 Cloud Service Centers (CSCs) worldwide, CITIC Telecom CPC can help customer to drive transformation and accelerate innovation by leveraging on their global reach, smart solution and professional round-the-clock support. 

Relentless pursuit of service excellence 

Recently, CITIC Telecom CPC embarked on a large-scale platform upgrade on SmartCLOUD to enhance its current cloud service offerings. The new platform will be embedded with a number of Network Function Virtualization (NFV) features, including virtual firewall and load balancing, for supporting the growing market of software-defined networks (SDN) and NFV. With these capabilities complementing its 15+ strategic cloud service centers worldwide, CITIC Telecom CPC is continuously refining its SmartCLOUD offerings with significant and compelling new features and value added to constantly respond to its clients’ needs. 

The intersection of artificial intelligence (AI), the Internet of Things (IoT), Big Data and blockchain technology are pushing the frontier of digital transformation. In order for it to work with one another, high quality speed connectivity and stable platform is a necessity. Driven by the firm’s continuous passion and eagerness to innovate and succeed in the market, CITIC Telecom CPC has managed to push past its competitors by establishing new and ambitious goals for success.

ABOUT CITIC TELECOM CPC

CITIC Telecom International CPC Limited (“CITIC Telecom CPC”), a wholly owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883), serves multinational enterprises with tailored solutions built upon the company’s flagship technology suites comprising of TrueCONNECT™ MPLS Private Network Solutions, TrustCSI™ Information Security Solutions, DataHOUSE™ Global Unified Cloud Data Center Solutions, and SmartCLOUD™ Cloud Computing Solutions.

As a quality-driven ICT service provider, the company been accredited with ISO 9001, 14001, 20000, 27001, and 27017 certifications. CITIC Telecom CPC delivers on its quality commitment through a world-class infrastructure with over 140 points of presence (PoPs) in 130 countries, 15+ Cloud service centers, 30+ data centers, and two dedicated 24x7 Security Operations Centers.

Connecting the World to Digital Silk Road - The company is one of the first Asian managed service providers to host Points-of-Presence (PoPs) which covers critical locations along the “One Belt, One Road” and provide seamless connectivity around the globe.  

Please visit www.citictel-cpc.com for more information. 

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