Monday, 24 June 2019

Culture – not technology – is the key to digital transformation for telcos

Jayne Brooks
Thursday 01 November 18

Industry experts gathered at the Total Telecom Congress 2018 to discuss the challenges and opportunities that digital transformation offers telcos

Operators’ Digital Transformation strategies will only be effective if they place employees at the heart of programmes and ensure a cultural shift, as a well as a technical one. This was the resounding message delivered during a Corporate Transformation panel at Total Telecom Congress 2018. Featuring speakers from Facebook, OTE Group and Bakcell, the discussion was chaired by Michael Dargue, Principal Analyst at Cartesian, who started the session by stating that corporate transformation is one of the biggest issues facing telcos today…

Operators’ Digital Transformation strategies will only be effective if they place employees at the heart of programmes and ensure a cultural shift, as a well as a technical one. This was the resounding message delivered during a Corporate Transformation panel at Total Telecom Congress 2018. Featuring speakers from Facebook, OTE Group and Bakcell, the discussion was chaired by Michael Dargue, Principal Analyst at Cartesian, who started the session by stating that corporate transformation is one of the biggest issues facing telcos today…

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