Monday, 19 November 2018

Apple and Samsung fined for deliberately sabotaging their older handsets

By Chris Kelly, Total Telecom
Wednesday 24 October 18

The ruling is thought to be the first of its kind in Europe, with both companies receiving the maximum fine possible under Italy's antitrust laws

Apple and Samsung have been found guilty of "dishonest commercial practices" by Italy's antitrust watchdog, receiving fines of €10 million and €5 million respectively. The pair were accused of deliberately slowing down older models of their flagship smartphones…

Apple and Samsung have been found guilty of "dishonest commercial practices" by Italy's antitrust watchdog, receiving fines of €10 million and €5 million respectively. The pair were accused of deliberately slowing down older models of their flagship smartphones, in an attempt to encourage users to upgrade to newer models.

IPhone and Galaxy users have long complained that their handsets were being deliberately sabotaged by the companies' campaign of planned obsolescence.

A report by the Italian watchdog said that firmware updates were responsible for sabotaging the performance of the handset in a manner that was designed to render them obsolete.

"[Installing operating system updates] caused serious malfunctions and significantly reduced performance, thus accelerating phones’ substitution," it said.

Both firms receive the maximum fine allowable under Italian law - €5 million. Apple was also find for failing to disclose crucial information to its customers regarding the life expectancy of the battery it used in its IPhone 6 model.

Earlier this year, Apple admitted to slowing down older phones through its IOS updates, claiming that it was intended to mitigate battery drain in aging phones, rather than as an attempt to force IPhone users to upgrade to the latest handset.

Also in the news

Qualcomm: 5G handsets to hit stores from early 2019

Huawei surges past Apple to become world's second biggest smartphone producer

Low cost data and handsets to fuel mobile boom in Africa

Since you're here...

...the Telecoms industry is characterised by constant change and evolution. That's why it's crucial for telecoms professionals to keep up-to-date with what is happening. Join 35,000+ of your peers and sign up to our free newsletter service today, to be in the know about what is going on. PLUS, as a member you can submit your own press releases!

See all membership options

Please enable JavaScript to view the comments powered by Disqus.

Newsletter signup

Quickly get on board and up to date with the telecoms industry