Sunday, 16 December 2018

Top 10 ways to modernise your collaboration through UC

A Knowledge Network Article By Nick Wood On Behalf Of PGi
Wednesday 19 September 18

People have become accustomed to having a rich choice of communication services in both their work and private lives, such as voice; email; messaging – either one-to-one or one-to-many; and video-calling and conferencing, among others.   Given the high degree of awareness of, and willingness to use these various applications, it has become even more important for unified communications and collaboration (UC&C) providers to ensure their products are just as intuitive to use, and even more reliable than popular mass-market apps like FaceTime and WhatsApp.   As this top-10 rundown highlights, there is more to offering a compelling UC&C service than simply giving it a snappy title name and hoping that will be enough.   1. Sell the way customers are buying   Savvy enterprises don't just opt for the first good-looking UC&C solution they see; nor do they simply pick the one that everyone else is using. Enterprises spend a good deal of time examining what they need and consider the options that address those needs most effectively…

People have become accustomed to having a rich choice of communication services in both their work and private lives, such as voice; email; messaging – either one-to-one or one-to-many; and video-calling and conferencing, among others.   Given the high degree of awareness of, and willingness to use these various applications, it has become even more important for unified communications and collaboration (UC&C) providers to ensure their products are just as intuitive to use, and even more reliable than popular mass-market apps like FaceTime and WhatsApp.   As this top-10 rundown highlights, there is more to offering a compelling UC&C service than simply giving it a snappy title name and hoping that will be enough.   1. Sell the way customers are buying   Savvy enterprises don't just opt for the first good-looking UC&C solution they see; nor do they simply pick the one that everyone else is using. Enterprises spend a good deal of time examining what they need and consider the options that address those needs most effectively…

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