Friday, 16 November 2018

Telstra: Digital transformation is driving unprecedented demand for tech services

By Chris Kelly, Total Telecom
Wednesday 12 September 18

At Carriers World 2018, Total Telecom met up with Tom Homer, CEO for EMEA at Telstra to discuss the key trends effecting the industry today

What challenges are operators facing in the market today? As always, speed and scale and what that means for carriers and their customers. Digital transformation of businesses is driving unprecedented demand for technology services that carriers can provide.  But it is never moving in a uniform pace, every company and industry is at a different place in its digital transformation journey. There is always uncertainty, but also opportunity.  One of the key challenges that carriers face, that has been borne out by our research, is that often, clients simply don’t know what questions they should be asking of their technology partners.  As the connectivity technology is now so fundamental to business performance and customer experience…

What challenges are operators facing in the market today? As always, speed and scale and what that means for carriers and their customers. Digital transformation of businesses is driving unprecedented demand for technology services that carriers can provide.  But it is never moving in a uniform pace, every company and industry is at a different place in its digital transformation journey. There is always uncertainty, but also opportunity.  One of the key challenges that carriers face, that has been borne out by our research, is that often, clients simply don’t know what questions they should be asking of their technology partners.  As the connectivity technology is now so fundamental to business performance and customer experience…

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