Monday, 22 October 2018

BT to bring back its customer service centres to the UK by 2020

By Chris Kelly, Total Telecom
Friday 18 May 18

The move will see BT bolster its customer service centres in Newcastle and Plymouth

BT has pledged to bring all of its customer service call centres back to the UK and Ireland by 2020, closing its offshore customer service units.  The announcement was made by Marc Allera, CEO of BT's Consumer Division, at an industry event in London this week…

BT has pledged to bring all of its customer service call centres back to the UK and Ireland by 2020, closing its offshore customer service units.  The announcement was made by Marc Allera, CEO of BT's Consumer Division, at an industry event in London this week…

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