Tuesday, 22 January 2019

Grappling with the dos and don'ts of digital transformation

By Nick Wood, Total Telecom
Friday 30 June 17

Consultant calls for considered approach to simplifying and digitising business processes.

A bad business process is a bad business process, irrespective of whether it is digital or not. That is just one tip of the huge, many-tipped iceberg that is digital transformation, which was the subject of a Total Telecom Breakfast Briefing hosted in London in partnership with Telstra this week. The key message, and it probably doesn't come as a huge surprise, is that digital transformation for any big company, including a telco, is a complex task that can easily go awry if the company doesn't have a clearly…

A bad business process is a bad business process, irrespective of whether it is digital or not. That is just one tip of the huge, many-tipped iceberg that is digital transformation, which was the subject of a Total Telecom Breakfast Briefing hosted in London in partnership with Telstra this week. The key message, and it probably doesn't come as a huge surprise, is that digital transformation for any big company, including a telco, is a complex task that can easily go awry if the company doesn't have a clearly…

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