Grappling with the dos and don'ts of digital transformation
By Nick Wood, Total Telecom
Friday 30 June 17
Consultant calls for considered approach to simplifying and digitising business processes.
A bad business process is a bad business process, irrespective of whether it is digital or not.
That is just one tip of the huge, many-tipped iceberg that is digital transformation, which was the subject of a Total Telecom Breakfast Briefing hosted in London in partnership with Telstra this week.
The key message, and it probably doesn't come as a huge surprise, is that digital transformation for any big company, including a telco, is a complex task that can easily go awry if the company doesn't have a clearly…
A bad business process is a bad business process, irrespective of whether it is digital or not.
That is just one tip of the huge, many-tipped iceberg that is digital transformation, which was the subject of a Total Telecom Breakfast Briefing hosted in London in partnership with Telstra this week.
The key message, and it probably doesn't come as a huge surprise, is that digital transformation for any big company, including a telco, is a complex task that can easily go awry if the company doesn't have a clearly…
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