Sunday, 23 September 2018

Vodafone UK scraps roaming charges in 40 countries

By Nick Wood, Total Telecom
Wednesday 12 April 17

Operator also launches flexible handset upgrades, AI chatbot.

Vodafone UK on Wednesday scrapped roaming fees in 40 countries, launched new tariffs, and unveiled a flexible handset upgrade programme. The operator also rolled out an AI-powered chatbot, 'TOBi', with the aim of helping with online customer queries. "Customers have told us they want us and the rest of the industry to change…

Vodafone UK on Wednesday scrapped roaming fees in 40 countries, launched new tariffs, and unveiled a flexible handset upgrade programme. The operator also rolled out an AI-powered chatbot, 'TOBi', with the aim of helping with online customer queries. "Customers have told us they want us and the rest of the industry to change…

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