Monday, 25 September 2017

Samsung SDS intros mobile voice recording solution

Samsung SDS
Friday 30 September 16

Samsung SDS, a global IT services company, today, unveils Mobile Voice Recording Solution (MVRS) Powered by Samsung SDS EMM, a secure and FCA-compliant communications recording Enterprise Mobility Management (EMM) solution. The MVRS Powered by Samsung SDS EMM is developed predominantly for the financial services sector in anticipation of forthcoming MiFID II regulations set for 2018…

Samsung SDS, a global IT services company, today, unveils Mobile Voice Recording Solution (MVRS) Powered by Samsung SDS EMM, a secure and FCA-compliant communications recording Enterprise Mobility Management (EMM) solution.

The MVRS Powered by Samsung SDS EMM is developed predominantly for the financial services sector in anticipation of forthcoming MiFID II regulations set for 2018, which require all communications data to be recorded, monitored and stored for five years. It has already been implemented by a number of FCA regulated firms, and can also be used in other industries like health and rail, where remote and lone workers need to be monitored via mobile.

Available on Samsung Galaxy devices, the solution records all SMS, voice and call conversations made by trading employees. All recorded data can then be seamlessly integrated, whenever there is an active mobile connection, into organisations’ central compliance centres or to ISO and designated UK Government-certified data centres as required by law. This data can then be used with other recordings to produce analytical compliance reports.

The offering runs as a native application meaning there is no reliance on third party communication solutions. It also has the ability to override and prevent such solutions being installed on a device, to avoid any correspondence not being officially recorded, providing complete assurance that all users are abiding by compliance rules.

The solution can also track a user’s movement through Google Maps, identify which other apps they are using on a device and how much data is being used, to highlight potential irregularities. All data used and stored can be viewed at all times via an intelligent portal where calls, SMS and emails can be downloaded, played back and read.

Adrian Klingenberg, Financial Sector Sales Manager, Samsung SDS Europe said: “MVRS Powered by Samsung SDS EMM has been developed using the most robust and secure technology available. In an increasingly regulated sector and with MiFID II moving ever closer, organisations need a solution that they can be sure meets all possible standards.

“We’ve had tremendous feedback from customers in the financial services sector to date. There is a huge target market for this kind of product and we are excited to bring it to even more organisations who are looking for a modern, best-in-class service.”

MVRS Powered by Samsung SDS EMM will be officially launched at an event held at Eight Club Moorgate, London on October 5th. Further details and registration information can be viewed here.


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