Tuesday, 27 June 2017

Cellebrite supports new HTC 10 smartphone

Cellebrite
Friday 06 May 16

Cellebrite, the leading developer and provider of Mobile Lifecycle solutions, today announces that it is supporting the launch of the new HTC 10 by offering fast, secure in-store content transfer for new owners of the industry’s latest smartphone. Via Cellebrite’s in…

Cellebrite, the leading developer and provider of Mobile Lifecycle solutions, today announces that it is supporting the launch of the new HTC 10 by offering fast, secure in-store content transfer for new owners of the industry’s latest smartphone.

Via Cellebrite’s in-store platforms, retail associates will be able to transfer a customer’s content from their old device to their new HTC handset, as well as wiping all content from their previous mobile, all within a few minutes after purchasing the phone. As part of the device lifecycle, operators and retailers will also be able to provide diagnostics and software updates for the new device.

The new handset, which launched today, is one of some 7,000 mobile devices which Cellebrite can provide point-of-sale transfer solutions for. Cellebrite technology empowers retail associates to deliver fast, consistent service across more than 150,000 retail service points globally.

Miki Hakak, Vice President Business Development, Mobile Lifecycle at Cellebrite, comments: “We are dedicated to making mobile device care easier and more efficient for operators and retailers, including equipping sales associates with the tools they need to support new HTC owners from day one.”

The new device will also be supported by Cellebrite’s Hybrid Content Transfer whereby productivity essentials, such as contacts are immediately transferred at the point of sale, while the more time-intensive task of moving large volumes of multimedia data is subsequently completed via Cellebrite’s self-service mobile app. This allows retail sales associates to meet each customer’s needs and effectively manage in-store traffic, especially during peak periods expected around the launch of the new HTC device.

Hakak adds: “Cellebrite leverages its deep partnerships with multiple mobile ecosystem players, including operators, retailers and device manufacturers to ensure sales associates are ready to provide a high level of service for new device owners from day one. Furthermore, we integrate certified device manufacturers’ technology to ensure the fastest resolution to customer requests, regardless of the device make or model.”


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