Friday, 28 July 2017

EE to onshore customer service, ups 4G coverage target

By Nick Wood, Total Telecom
Monday 25 April 16

BT-owned mobile operator aims to provide 4G coverage to 95% of U.K. landmass by 2020.

EE on Monday announced plans to onshore 100% of its customer service operations, and increased its 4G coverage target to 95% of the U.K. landmass. By the end of 2016, the BT-owned mobile operator will fill 600 new customer service roles so that every call is handled by staff based either in the U…

EE on Monday announced plans to onshore 100% of its customer service operations, and increased its 4G coverage target to 95% of the U.K. landmass. By the end of 2016, the BT-owned mobile operator will fill 600 new customer service roles so that every call is handled by staff based either in the U…

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