Monday, 11 December 2017

ProVu certifies Gigaset pro range

Gigaset pro
Thursday 03 December 15

Gigaset pro and ProVu, a major UK telecommunication distributor has completed an integration project that adds the entire Gigaset pro range of desktop and DECT phones to ProVu’s Zero Touch Provisioning system. This will enable the SIP hosted telephony provider to reduce the cost and complexity of rapidly deploying Gigaset devices while ensuring devices are feature compatible with improving levels of end-customer service. ProVu…

Gigaset pro and ProVu, a major UK telecommunication distributor has completed an integration project that adds the entire Gigaset pro range of desktop and DECT phones to ProVu’s Zero Touch Provisioning system. This will enable the SIP hosted telephony provider to reduce the cost and complexity of rapidly deploying Gigaset devices while ensuring devices are feature compatible with improving levels of end-customer service.

ProVu, a value added distributor of Gigaset pro products for several years has developed its own independent hosted provisioning platform that works across all the leading SIP hosted telephony platforms. The platform allows SIP telephony service provider partners to select and ship phones directly from ProVu to end-customer premises that have already been programmed with configuration settings and user credentials to allow rapid service activation.

The platform is already used by 50 major VoIP services and has already supplied over 400,000 devices from multiple vendors to tens of thousands of end customers and offers next day delivery with all phones direct to customers as new and un-opened boxes with white label options.

“The service has proved very popular and our work with Gigaset pro to include its portfolio within provision systems is a great addition and reflects strong demand from our SIP telephony partners and their end customers that have long recognised Gigaset pro as a leading brand,” says Darren Garland, manging director for ProVu.

ProVu have certified the Gigaset pro portfolio for SIP operation with its partners and also offer optional remote device management services including device firmware updates and configuration changes through either a self-service portal or via a highly automated bulk process for larger installation.

“Gigaset pro have been supportive in this process and recognise that provisioning services like ours are helping service providers to meet the demands of the rapidly growing cloud based telephony market – especially for smaller customers that don’t necessarily have onsite technical capabilities and just want to plug in a device and get up and running straight away,” Garland adds.

Garland estimates that some of its SIP telephony service provider customers have reduced the cost of device provisioning by 80% and the time between end-customers placing an order and receiving a phone has dropped from as much as 5 days to next-day delivery by using ProVu’s services.

Garland also points to the benefits of its application programming interface (API) which allows its SIP telephony service provider customers to directly connect their own web based ordering system into the ProVu provisioning platform to further streamline customer activation.

“We are pleased to have the Gigaset pro portfolio within the ProVu Zero Touch Provisioning service and look forward to working closely with them to ensure that future models are included and additional features offered by Gigaset pro devices are compatible with its extended management services,” says Matthew Marchant, Head of Sales, UK and Ireland for Gigaset pro, “Offering innovative, flexible and feature rich devices that both end customers and service providers need is the key driver for Gigaset pro and we believe that services such as ProVu’s will help both groups realise the potential offered by the unified communication revolution.”


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