Sunday, 23 July 2017

Three new features added to Alcatel-Lucent OpenTouch Suite

posted by Simon on behalf of Alcatel-Lucent Enterprise
Wednesday 02 December 15

The new release of the Alcatel-Lucent OpenTouch Suite 2.1.1 adds three key services to its Unified Communications solution. The release includes a new web client, new WebRTC conferencing capability and a first of its kind NFC solution for the office…

The new release of the Alcatel-Lucent OpenTouch Suite 2.1.1 adds three key services to its Unified Communications solution. The release includes a new web client, new WebRTC conferencing capability and a first of its kind NFC solution for the office. These enable the benefits of real-time collaboration across all users, anywhere - using their preferred device.

The latest OpenTouch capabilities include:

The new OpenTouch Contactless Call Shift with Near Field Communications technology brings innovative mobility options to the workplace. Contactless Call Shift helps employees route or shift calls between devices, from mobile to any desk phone and back remotely without a push of a button. It improves productivity, the quality of interactions and employee focus by providing convenience and privacy when needed in the office.

OpenTouch Conversation Web with embedded WebRTC extends conferencing so users inside and outside the business can collaborate via the web. Audio conversations can take place without a need to dial-in to a conference bridge or download extra software. People can join from anywhere, from any phone or WebRTC browser with benefits that include secured collaboration and free Internet communications.

OpenTouch Conversation One, a web-based application available on the OpenTouch suite, now comes at no additional cost to provide essential UC for all users - instant messaging, presence, document sharing and web presentation, directory lookup and most importantly control of the desk, mobile or home telephone. As easily as launching a browser, employees can access OpenTouch Conversation One from inside or outside the company network to communicate and set presence status, share documents or move a web interaction to an audio call.

These solutions are available worldwide.


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