Tuesday, 18 December 2018

Active Management of the Customer Experience with Proactive Customer Care

Analysys Mason
Friday 23 October 15

The term “Proactive Customer Care” has been used by many vendors and Communications Service Providers (CSPs) for several years in the telecoms industry…

The term “Proactive Customer Care” has been used by many vendors and Communications Service Providers (CSPs) for several years in the telecoms industry…

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