Wednesday, 19 December 2018

UK consumers can walk away from slow broadband

By Mary Lennighan, Total Telecom
Thursday 11 June 15

Ofcom code of practice update gives customers the right to break their contracts if speeds fall below promised level.

U.K. consumers will be able to walk away from their broadband contract if service providers fail to live up to their promises on speed, under a new code of practice from Ofcom. The U.K. regulator on Thursday shared details of its updated code of practice that requires broadband operators to provide clearer information to customers on what speed they can realistically expect to get from their service…

U.K. consumers will be able to walk away from their broadband contract if service providers fail to live up to their promises on speed, under a new code of practice from Ofcom. The U.K. regulator on Thursday shared details of its updated code of practice that requires broadband operators to provide clearer information to customers on what speed they can realistically expect to get from their service…

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