Sunday, 24 September 2017

How to excel and innovate through agile business and open IT: Huawei Digital Business Enabling System

A Knowledge Network Article - Huawei Technologies
Tuesday 03 March 15

Beyond the hype: a new breed of business enabling systems is transforming the Telco operating model To compete in the digital economy, operators need to transform their business operations by deploying a new generation of business enabling systems that replace traditional platforms focused on network services with open and agile digital platforms focused on enabling new business models, services and customer engagement models.  To address these challenges and help operators on their digital transformation journey, Huawei has developed a suite of services and solutions called BES, Business Enabling System. Leveraging a fully integrated stack of modularized components, BES provides a Business Enabler as a Service platform that delivers against  the key business drivers, shaping the future of the telecoms and digital service landscape where success will be defined by the following core capabilities: - Channel: Supporting multi-channel customer journeys with all online marketing, sales and service while enabling  cross-channel collaboration - Customer engagement: Delivering on proactive care strategies to drive customer value optimization through a consistent  anytime, anywhere and any-channel customer experience  - Business model…

Beyond the hype: a new breed of business enabling systems is transforming the Telco operating model To compete in the digital economy, operators need to transform their business operations by deploying a new generation of business enabling systems that replace traditional platforms focused on network services with open and agile digital platforms focused on enabling new business models, services and customer engagement models.  To address these challenges and help operators on their digital transformation journey, Huawei has developed a suite of services and solutions called BES, Business Enabling System. Leveraging a fully integrated stack of modularized components, BES provides a Business Enabler as a Service platform that delivers against  the key business drivers, shaping the future of the telecoms and digital service landscape where success will be defined by the following core capabilities: - Channel: Supporting multi-channel customer journeys with all online marketing, sales and service while enabling  cross-channel collaboration - Customer engagement: Delivering on proactive care strategies to drive customer value optimization through a consistent  anytime, anywhere and any-channel customer experience  - Business model…

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