Friday, 28 July 2017

WTL's second generation VoIP switches deployed in Bangladesh

World Telecom Labs
Tuesday 27 January 15

World Telecom Labs (WTL) today announced that Songbird Telecom Ltd in Bangladesh is using its award-winning 2nd Generation VoIP switches to improve call quality, increase capacity and reduce the cost of international connectivity. Established in 2012 after the partial deregulation of the telecom market in Bangladesh, and formerly known as Hamid Sourcing, Songbird Telecom’s use of WTL’s 2nd Generation VoIP switches has helped the company to boost the quality and reliability of its network and consolidate its reputation in the industry…

World Telecom Labs (WTL) today announced that Songbird Telecom Ltd in Bangladesh is using its award-winning 2nd Generation VoIP switches to improve call quality, increase capacity and reduce the cost of international connectivity.

Established in 2012 after the partial deregulation of the telecom market in Bangladesh, and formerly known as Hamid Sourcing, Songbird Telecom’s use of WTL’s 2nd Generation VoIP switches has helped the company to boost the quality and reliability of its network and consolidate its reputation in the industry.

WTL’s switches have been installed on Songbird’s nation-wide VoIP network which, in accordance with the terms of its operating license, interconnects to the networks of at least 25 other local operators. The switches use the latest techniques to increase capacity on Songbird’s VoIP network and enable it to both guarantee zero downtime and high-quality VoIP calls for its growing customer base. Capable of handling tens of thousands of simultaneous calls, the switches can also be scaled as Songbird’s business expands.

WTL’s switches have also been deployed on a VoIP link to and from London enabling Songbird to offer high-quality voice termination to Bangladesh.

Bangladesh’s fixed teledensity is currently less than 1% and the country’s telecoms infrastructure is underdeveloped with most connectivity in its four main cities. For Songbird, VoIP has proved to be a cost-effective and scalable way to increase both capacity and coverage in Bangladesh.

Syed Nuruzzaman Limon, Head of Operations at Songbird, said “The experience and expertise of the WTL team have helped us to become the leading international gateway and most successful VoIP wholesaler in the country. We are handling millions of minutes a day faultlessly. We were impressed with the immediate improvement in the quality and capacity on our VoIP network following the installation of the WTL switches.”

Leigh Smith, MD of WTL, said “Right from the start, Songbird’s management realised that building a high quality network would enable it to differentiate itself from other operators entering the market at the same time. A growing number of new entrants in emerging markets are using VoIP to offer highly competitive services with a higher QoS than established operators.”

WTL’s award-winning range of 2nd generation VoIP and hybrid VoIP/TDM switches have been specifically designed to replace the huge, expensive, maintenance-heavy switches that have traditionally been used to transfer VoIP traffic onto other networks. They provide operators with a cost-effective and evolutionary path to VoIP and have been deployed by multiple operators throughout Africa, Asia and the Middle East.

In September 2014 WTL’s 2nd Generation VoIP switches were named as The Best Telecom Innovation at the annual Nigerian Telecoms awards. They were shortlisted in the Global Capacity awards which recognise expertise in the global wholesale market. They were also shortlisted twice in last year’s AfricaCom awards in the Best Cost Efficiency Solution for Africa and Best Network Improvement categories. These shortlistings honoured deployments with Nigeria’s Interconnect Exchange Carriers which have built new inter-city VoIP Routes using WTL’s 2nd Generation VoIP switches.


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