Wednesday, 28 June 2017

Eclipse oversees York City FC comms overhaul

Eclipse Networks
Tuesday 20 January 15

York City Football Club has called in a North East based business telecommunications specialist to overhaul its telephony system. Gateshead’s Eclipse Networks has just completed the installation of a new, hosted telephony system at the League Two outfit’s current ground. York City, who have been at their Bootham Crescent ground since 1932…

York City Football Club has called in a North East based business telecommunications specialist to overhaul its telephony system.

Gateshead’s Eclipse Networks has just completed the installation of a new, hosted telephony system at the League Two outfit’s current ground.

York City, who have been at their Bootham Crescent ground since 1932, called in Eclipse Networks to assist with a much needed updating of its ageing, traditional telephone system.

The club didn’t want to invest in a long-term solution as the go-ahead has just been given for a state-of-the-art 8,000-capacity community stadium in the town’s Monks Cross development which the club will move to.

James Drake, managing director at Eclipse Networks, said: “York City presented us with a unique challenge. Most clients are looking for long-term solutions. Understandably, we didn’t want to offer them a lifetime fix as in eighteen months time they will be in their new stadium with other tenants and the requirements could be quite different.

“We worked closely with the office-based team at York City to understand their frustrations with the old telephony system and have provided them with our hosted ‘Horizon’ system.

“It comes within their existing communications budget, and allows them the chance to communicate better with each other and their fans. It also gives them to flexibility to transfer the same system to the new stadium when they relocate.”

General manager at York City FC, John McGhee, said: “The whole process with Eclipse Networks was surprisingly easy. The new system offers us far more efficiency than expected, and unearthed considerable cost saving opportunities too that meant the whole project was cost neutral.

“Everyone is naturally getting very excited about the proposed move to the new stadium but in the meantime, the back room staff have to be able to operate in a way that supports the team on the pitch. We’re really pleased with the solutions Eclipse Networks have provided.”

Eclipse Networks, based at the Watermark in Gateshead, was established in 2003. It is an independent business telecommunications organisation specialising in low cost hosted, internet-based and VoIP telephony solutions, broadband and other data connectivity.

As well as its most recent work with York City FC, it counts the likes of York-based Acorn Events and food wholesalers Freeman Catering Butchers among its clients.


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