Thursday, 20 July 2017

Half of mobile customers could churn in next 12 months

By Nick Wood, Total Telecom
Thursday 06 November 14

Ovum claims slow connection speed is leading driver for subscribers to switch provider.

Up to 50% of the world's mobile subscribers are at risk of churning in the next 12 months, warned Ovum on Thursday. According to a global survey conducted by the research firm, a quarter of customers say they will definitely switch provider…

Up to 50% of the world's mobile subscribers are at risk of churning in the next 12 months, warned Ovum on Thursday. According to a global survey conducted by the research firm, a quarter of customers say they will definitely switch provider…

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