Friday, 22 September 2017

Telstra says wholesalers need start-up mentality

By Nick Wood, Total Telecom
Tuesday 14 October 14

Australian incumbent links NPS to employee salaries in bid to become more customer-centric.

Telstra on Tuesday called on telcos to transform their wholesale operations into service-led organisations to help them offset the margin squeeze in their voice and data businesses. The need to change is being driven by a market that is heating up due to the decline in traditional revenues and growing competition from over…

Telstra on Tuesday called on telcos to transform their wholesale operations into service-led organisations to help them offset the margin squeeze in their voice and data businesses. The need to change is being driven by a market that is heating up due to the decline in traditional revenues and growing competition from over…

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