Wednesday, 20 September 2017

AT&T to pay record $105m to settle cramming investigation

By Nick Wood, Total Telecom
Thursday 09 October 14

U.S. operator ordered to obtain express informed consent before allowing third-party charges on customers' mobile bills.

AT&T has agreed to pay $105 million to settle an investigation into allegations that it billed mobile customers millions of dollars for unauthorised third-party services. Called 'cramming', the practice sees an operator include charges for subscriptions to premium-rate services like ringtones, wallpapers, and SMS services – such as horoscopes and celebrity gossip &ndash…

AT&T has agreed to pay $105 million to settle an investigation into allegations that it billed mobile customers millions of dollars for unauthorised third-party services. Called 'cramming', the practice sees an operator include charges for subscriptions to premium-rate services like ringtones, wallpapers, and SMS services – such as horoscopes and celebrity gossip &ndash…

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