Monday, 23 April 2018

Enabling Business and Operations Excellence for a Better Connected World

A Knowledge Network Article: Huawei Technologies
Friday 26 September 14

In the past few decades, incumbent CSPs have been long emphasizing providing reliable voice and data services, following an operational model that characterized by efficiency, costs, performance and user experience. Yet this model has been increasingly challenged by emergence of new technologies and the fragmented customer preferences they triggered. Mobile broadband (MBB) networks, fixed broadband (FBB) networks, and data centers have come about, and smartphone has penetrated every corner of the world. Complementing this, the constant innovation of digital apps for individual, family and enterprise customers and massive end user demand of information services has put tremendous pressure on traditional ways that incumbents operate their business. Take 2014 FIFA World Cup Brazil as an example, end users relied heavily on technologies such as mobile live broadcasting, mobile payment, social networking, and instant messaging. Data traffic per user grew 12.5 fold compared to that at the World Cup South Africa four years ago…

In the past few decades, incumbent CSPs have been long emphasizing providing reliable voice and data services, following an operational model that characterized by efficiency, costs, performance and user experience. Yet this model has been increasingly challenged by emergence of new technologies and the fragmented customer preferences they triggered. Mobile broadband (MBB) networks, fixed broadband (FBB) networks, and data centers have come about, and smartphone has penetrated every corner of the world. Complementing this, the constant innovation of digital apps for individual, family and enterprise customers and massive end user demand of information services has put tremendous pressure on traditional ways that incumbents operate their business. Take 2014 FIFA World Cup Brazil as an example, end users relied heavily on technologies such as mobile live broadcasting, mobile payment, social networking, and instant messaging. Data traffic per user grew 12.5 fold compared to that at the World Cup South Africa four years ago…

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