The Open University is a pioneer in teaching and learning methods so people can achieve career and life goals, studying at times and in places to suit them. Working with Gamma the university has transformed its telephony…
The Open University is a pioneer in teaching and learning methods so people can achieve career and life goals, studying at times and in places to suit them. Working with Gamma the university has transformed its telephony, moving to a SIP based infrastructure.
Gamma is providing 600 resilient SIP trunks together with dedicated and resilient data connections into the Open University’s main campus and head office. It is also supplying telephone connections to 14 regional sites within the UK.
Completing the installation is Gamma’s cloud-based Inbound service which provides highly flexible call routing, and adds a further layer of resilience by permitting instant and remote control of inbound calls during potential service interruptions.
Juliet Raith, Head of the Enterprise Technology Group at the Open University said “It was essential to ensure the solution provided a cost effective and resilient service for the University. We successfully provisioned 600 trunks and transitioned over approx. 9300 numbers, this was achieved by working closely with Gamma and their professional services”.
Gamma was chosen for the upgrade following a competitive tender process, because of its ability to deliver a range of its service offerings. As part of its work with the public sector, the company provides services to more than 500 educational establishments throughout the UK.
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