Saturday, 21 July 2018

Cue outrage over queue jumping

By Mary Lennighan, Total Telecom
Friday 15 August 14

Brits demonstrate love of queuing as EE takes an online lambasting for 50p customer service fast lane.

One thing I've learnt this week is that people have very different thresholds when it comes to what they are willing to pay for. "I'll give you a pound if you go and grab those jugs," a dear friend in the PR world suggested to my colleague yesterday evening. The chaps failed to reach agreement though; the potential fallout from manhandling a lovely pair of pitchers full of beer (what else?!)…

One thing I've learnt this week is that people have very different thresholds when it comes to what they are willing to pay for. "I'll give you a pound if you go and grab those jugs," a dear friend in the PR world suggested to my colleague yesterday evening. The chaps failed to reach agreement though; the potential fallout from manhandling a lovely pair of pitchers full of beer (what else?!)…

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