Cerillion Technologies, a leading provider of next generation customer management systems, today announced the go-live of its BSS solution with Relish, a new 4G communications service in London operated by UK Broadband, part of the PCCW Group that includes HKT, Hong Kong&rsquo…
Cerillion Technologies, a leading provider of next generation customer management systems, today announced the go-live of its BSS solution with Relish, a new 4G communications service in London operated by UK Broadband, part of the PCCW Group that includes HKT, Hong Kong’s premiere telecommunications service provider and largest mobile service operator. Cerillion implemented the Convergent Charging System, Revenue Manager, CRM Plus and Service Manager modules from its pre-integrated product suite, as well as deploying its Self Service solution to enable Relish’s end customers to buy online and manage their own services.
Relish aims to disrupt the broadband market with a combination of instant connection, unlimited data, and transparent pricing. Targeted at Londoners who demand fibre fast speeds but don’t want the complications associated with traditional broadband services, Relish’s core wireless offering provides fibre-fast broadband without the hassle of installation delays, landlines or engineer visits.
“Cerillion’s high availability Convergent Charging System gives us a competitive edge in how we price and package our services,” says Ros Singleton, IT Director at UK Broadband. “Combined with the online Self Service solution we are able to deliver fully transparent pricing and a more compelling customer experience.”
“In Cerillion we have found a trusted partner who understands our goals and has helped us to enter the market with a unique broadband proposition” added Nicholas James, CEO at UK Broadband. “Their pre-integrated BSS suite and flexible project delivery have been crucial to us achieving our launch and we look forward to further close cooperation in the future.”
“The Relish business model provides a compelling case for both businesses and consumers to ‘cut the cord’ and use 4G for all their broadband needs,” commented Louis Hall, CEO, Cerillion Technologies. “We are delighted with our partnership and to be helping Relish to usher in a new era of broadband service.”
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