Friday, 24 November 2017

ECT tech used for 2014 song contest in Copenhagen

European Computer Telecoms AG
Friday 09 May 14

ECT (European Computer Telecoms AG), vendor of complete solutions for value-added services in the voice and multimedia domain, will be part of the world’s largest televoting event in Copenhagen, Denmark between May 6 and May 10 this year. Major carriers in Europe, e…

ECT (European Computer Telecoms AG), vendor of complete solutions for value-added services in the voice and multimedia domain, will be part of the world’s largest televoting event in Copenhagen, Denmark between May 6 and May 10 this year.

Major carriers in Europe, e.g. in Germany and Sweden, use the effECTive® Televoting system from ECT for mass calling events like the annual Song Contest. Callers from these countries will cast their vote and give points to artists over the effECTive® Televoting solution. ECT has deployed some of Europe’s largest installations for televoting, supporting up to five thousand call attempts per second (CAPS).

“Our televoting platforms are the most robust and powerful solutions out there,” explains Arvind Sharma, Vice President Business Development at European Computer Telecoms AG. “They have an extremely high capacity so they can process thousands of call attempts per second plus they are highly redundant and reliable. Especially for events like the Song Contest there is nothing more important than a reliable and stable platform. That is one of the reasons why televoting earns our customers good money. Mass calling events are very popular in many countries.”

Users set up televoting campaigns over the browser, without having to install any local software. With ECT’s effECTive® Web Portal and the Visual Call Flow Builder, ECT’s browser-based service creation environment, they can create numerous televoting scenarios without programming knowledge. Various counters and winner selection options are available. The solution supports votes by voice calls, SMS or over the internet. It comes with a real-time statistics module and other reporting functions. Users can thus see how many callers came from which prefix, did they call from landline or mobile and of course what they voted on. All this happens without carrier intervention.

ECT has the biggest European televoting installations in the field with major carriers. The size of these platforms enables these carriers to run other services like IVR on the platform, taking advantage of the capacity and reduce idle time.


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