Friday, 24 November 2017

Syniverse to cut costs, revenue leakage for Andorra Telecom

Syniverse
Tuesday 15 April 14

Syniverse today announced the deployment of its Interconnect Services for Andorra Telecom, a full-service network operator that manages and operates exclusively in the Principality of Andorra. The services allow Andorra Telecom to realign its interconnect billing business as a managed service. “Our work with Syniverse enables us to put our interconnect billing needs in the hands of trusted experts…

Syniverse today announced the deployment of its Interconnect Services for Andorra Telecom, a full-service network operator that manages and operates exclusively in the Principality of Andorra. The services allow Andorra Telecom to realign its interconnect billing business as a managed service.

“Our work with Syniverse enables us to put our interconnect billing needs in the hands of trusted experts, allowing us to focus on other core business competencies,” said Jordi Puigdemasa, Billing Manager, Andorra Telecom. “With the industry moving at a frenetic pace, it’s critical to be nimble in our approach, and we’re pleased with Syniverse’s long history of evolved innovation to meet the needs of the changing network landscape.”

Syniverse’s Interconnect Services will improve Andorra Telecom’s cost containment and management of its wholesale interconnect margins. Interconnect billing eliminates capital expenditures and reduces operating costs. It also cuts revenue leakage by minimizing the number of call detail record (CDR) errors through proactive error detection. With levels of unreconciled interconnect CDRs creating significant issues for some operators, Syniverse’s services aim to significantly reduce that error rate to close to zero.

In addition to reducing the cost and complexity of maintaining an in-house interconnect billing function, Syniverse’s Interconnect Services come with dedicated 24/7 service and support staff, benefitting Andorra Telecom by freeing up internal resources.

With the advent of new IP-based services and the intensification of wholesale competition, the traditional environment of voice interconnection is rapidly shifting. As operators examine the sustainability of maintaining in-house interconnect billing, cloud-based solutions like Syniverse’s Interconnect Services are becoming viable options to reduce costs and increase efficiency.

“The deployment with Andorra Telecom underscores our role as a holistic wholesale management solutions provider, fulfilling operator needs and solving problems across a range of focus areas,” said John Wick, Senior Vice President and General Manager, Mobile Transaction Services, Syniverse. “The nature of traditional interconnect billing, roaming and partner settlement is constantly evolving and the managed service environment should be considered the future for interconnect billing and partner management.”


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