Mobile connectivity leader Tweakker today announces that it passed the 100 million device connectivity milestone in March 2014 for the subscribers of its world-wide customer base of mobile virtual network operators (MVNOs) and mobile network operators (MNOs)…
Mobile connectivity leader Tweakker today announces that it passed the 100 million device connectivity milestone in March 2014 for the subscribers of its world-wide customer base of mobile virtual network operators (MVNOs) and mobile network operators (MNOs).
With increasing numbers of MVNOs coming to market and more and more unknown Bring Your Own Device (BYOD) smartphones entering a network, two in three calls to network care centres* today concerns connectivity settings. In terms of cost, this represents an estimated $15 per call to get a subscriber online.
Having connected more than 100 million devices in the networks of MVNO and MNO customers, Tweakker has now saved network operators around $1.5 billion in customer care costs.
Tweakker is the pioneer of mobile connectivity. Since start up in 2009, it has developed the largest database of connectivity settings of mobile phones in the world, an Over-the-Air connectivity platform for MNOs/MVNOs, reference mobile phone video guides for call centres, and a patented instant-on connectivity app and technology for device manufacturers to embed in new handsets coming to market.
Device users leverage Tweakker’s platform to gain Internet connectivity settings from power-up to access Over-The-Top services such as Skype, Whatsapp or Viber from any location and network, browse the Internet using their 3G/4G data connection and to send/receive MMS and E-mails.
Tweakker’s mobile connectivity technology is compliant with all customer interaction points, API, self-care, and smartphone apps.
“Reaching this 100 million connectivity milestone is just the beginning of the Tweakker story,” stresses Tweakker’s CEO, Dennis Juul Poulsen. “As the Internet of Things concept develops into a 20 billion device industry by 2020, our mobile connectivity role will extend to getting IOT devices online from power-up be it the connected car, wearable technology, or body sensors.”
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