Tuesday, 22 August 2017

Telefonica adds online chat to customer service channels

By Nick Wood, Total Telecom
Wednesday 18 September 13

Spanish incumbent taps Moxie to drive engagement with current and prospective subscribers.

Telefonica Spain on Wednesday announced it is adding online chat to its customer service channels in a bid to drive deeper engagement with its user base and win new subscribers…

Telefonica Spain on Wednesday announced it is adding online chat to its customer service channels in a bid to drive deeper engagement with its user base and win new subscribers…

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