Thursday, 19 April 2018

Telefonica adds online chat to customer service channels

By Nick Wood, Total Telecom
Wednesday 18 September 13

Spanish incumbent taps Moxie to drive engagement with current and prospective subscribers.

Telefonica Spain on Wednesday announced it is adding online chat to its customer service channels in a bid to drive deeper engagement with its user base and win new subscribers…

Telefonica Spain on Wednesday announced it is adding online chat to its customer service channels in a bid to drive deeper engagement with its user base and win new subscribers…

TT PREMIUM CONTENT

If you are a subscriber login here


To access premium content you need to upgrade your account. To find out more click here

Since you're here...

...the Telecoms industry is characterised by constant change and evolution. That's why it's crucial for telecoms professionals to keep up-to-date with what is happening. Join 35,000+ of your peers and sign up to our free newsletter service today, to be in the know about what is going on. PLUS, as a member you can submit your own press releases!

See all membership options

Please enable JavaScript to view the comments powered by Disqus.

Newsletter signup

Quickly get on board and up to date with the telecoms industry