Saturday, 22 July 2017

Thrifty Car & Van rental on road to UC

Gamma Network Solutions
Tuesday 23 July 13

Fast growing vehicle hire company Thrifty Car & Van Rental has taken the first step towards organisation-wide deployment of unified communications with the Horizon hosted IP solution from Gamma Business Communications. For Thrifty it means savings approaching £100,000 annually plus much improved control and flexibility from telephony and associated services. The solution was sold through BCR Associates…

Fast growing vehicle hire company Thrifty Car & Van Rental has taken the first step towards organisation-wide deployment of unified communications with the Horizon hosted IP solution from Gamma Business Communications. For Thrifty it means savings approaching £100,000 annually plus much improved control and flexibility from telephony and associated services.

The solution was sold through BCR Associates, a professional profit improvement consultant and one of GBC’s Elite channel partners based in Exeter, Devon.

Thrifty’s Horizon deployment combines fixed lines and calls, mobile, broadband and inbound services into a single, unified communications solution. The system supports flexible, collaborative working through innovative call-from-anywhere functionality. In turn Thrifty can better deliver the quality customer service for which it is known.

“We looked at many different potential suppliers but decided on Gamma as they offered the most complete, flexible and cost effective solution,” says Thrifty’s IT manager Mike Dedman. “By choosing Gamma we’ve been able to implement an innovative and intelligent system that ensures important calls reach the right people first time.”

Horizon is Gamma’s all in one business communications service that provides a wide range of fixed, mobile and collaborative facilities, all managed through a simple, easy-to-use Web portal. In one hosted solution it offers one number location-independent calling, geographic and non- geographic numbering, call recording, auto attendant and a telephony business continuity capability, and supports flexible collaborative working with hot desking and home working.

It also offers significantly lower costs as Rob Parsons, Thrifty’s finance director explains. “We now have all of our services under one roof and have managed to make continued cost savings across our whole telephony estate. We have been impressed with the continued professionalism Gamma have shown throughout the entire transfer and would not hesitate to recommend them to anyone looking for a truly unified solution.”

Beginning 42 years ago with a fleet of just nine vehicles, Thrifty has today grown to 1,500 staff, more than 17,000 vehicles and 90 locations throughout the UK.

Gamma Business Communications is a leading supplier of voice, data and mobile products and services in the UK. Established in 1995, it supplies more than 8,000 small and medium sized businesses with a broad range of communications services including fixed telephony, IP telephony, phone systems, broadband and data connections, and mobile services. The company was named switchless reseller of the year by Comms Business Magazine in 2010.

BCR Associates was formed in 2005 and has grown to become one of the most considered business cost reduction companies in the UK. They specialise in helping large and small companies across all industries to reduce their running costs. Experts identify savings and manage the supply chain for key business services, for new contracts through to renewals, ensuring the customer gets the best prices and contract terms available on the market.


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