Saturday, 19 August 2017

Clarity contracted to support New Zealand ultra-fast broadband operator

Clarity
Thursday 16 May 13

Clarity, the award-winning provider of solutions designed to simplify the operations of communication service providers, today announced it has been awarded, in a consortium with Datacom, to provide a full OSS deployment to support Ultrafast Fibre Ltd, one of the four New Zealand Government partners responsible for delivering ultra…

Clarity, the award-winning provider of solutions designed to simplify the operations of communication service providers, today announced it has been awarded, in a consortium with Datacom, to provide a full OSS deployment to support Ultrafast Fibre Ltd, one of the four New Zealand Government partners responsible for delivering ultra-fast fibre broadband to homes and businesses.

Clarity will deploy its Operational Support System (OSS) and Marketplace Suites to meet the key business objectives of:
• Improved customer care though open business operations supporting self-care, with strong back end OSS/BSS integration
• Automated troubleshooting to reduce help desk load, unnecessary truck rolls and hardware replacement
• One-touch order orchestration

The solution will be deployed to provide process and systems capability to support their end user connections. The innovative deployment will see the Clarity products deployed by Datacom in their data centres and provided as a hosted solution to Ultrafast Fibre.

Ultrafast Fibre’s Chief Executive, Maxine Elliott, said, “The solution offered by Clarity and Datacom means that Ultrafast Fibre gets world class operation management capabilities quickly to meet our rapid deployment targets. It will also scale to meet our business needs as we continue to on-board resellers. Operational efficiency and automation of processes makes it easy for our resellers to do business with us, and ultimately underpins our success in the market.”

“Providing the operational management for one of the first ultra-fast networks to be deployed is a great opportunity for Clarity,” said Clarity Chief Executive Officer, Jon Newbery. He added “We are also, through the partnership with Datacom, leading the market in the way to deploy complex operational management systems in a hosted cloud-based environment, to offer both rapid deployment and highly scalable infrastructure to our customers while maintaining cost competitiveness.”


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