Sunday, 23 September 2018

'Be prepared', advises Eircom as it readies TV service for launch

By Mary Lennighan, Total Telecom
Wednesday 20 March 13

Irish incumbent says managing customer expectations and being receptive to feedback will help telcos achieve success in IPTV.

Ireland's Eircom is on the verge of launching a new TV offer that it hopes will enable it to compete with the country's main cable and satellite players. Speaking in London this week, the company detailed the ways in which it aims to provide a good experience for customers as it installs the service in their homes; its key message to telcos: plan carefully and listen to feedback…

Ireland's Eircom is on the verge of launching a new TV offer that it hopes will enable it to compete with the country's main cable and satellite players. Speaking in London this week, the company detailed the ways in which it aims to provide a good experience for customers as it installs the service in their homes; its key message to telcos: plan carefully and listen to feedback…

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