Monday, 28 May 2018

'4G effect' improves customer satisfaction

By Nick Wood, Total Telecom
Tuesday 12 February 13

Survey reveals customers with 4G devices, subscriptions more satisfied than 3G counterparts.

Customers with '4G' devices and subscriptions report being more satisfied with not just their handset but also their operator, a survey by On Device Research has revealed. When 1,800 U.S. mobile users were asked to rank their satisfaction with their operator on a scale of one to 10…

Customers with '4G' devices and subscriptions report being more satisfied with not just their handset but also their operator, a survey by On Device Research has revealed. When 1,800 U.S. mobile users were asked to rank their satisfaction with their operator on a scale of one to 10…

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