Wednesday, 18 October 2017

Cisilion, Easynet present unified front

Easynet
Thursday 22 November 12

For businesses to be effective, integrated communications enable employees, customers, suppliers and partners to work in the most efficient way. By enabling collaboration and centralising critical services such as the address book, shared document repositories and instant messaging, businesses can drive efficiency but also transform the work environment. Easynet today builds on its existing smart solutions set by offering a tailored consultative approach to the implementation of unified communications…

For businesses to be effective, integrated communications enable employees, customers, suppliers and partners to work in the most efficient way. By enabling collaboration and centralising critical services such as the address book, shared document repositories and instant messaging, businesses can drive efficiency but also transform the work environment. Easynet today builds on its existing smart solutions set by offering a tailored consultative approach to the implementation of unified communications. This solution starts with a thorough, comprehensive audit of the business and delivers a unified communications environment that is fully integrated into the customer’s infrastructure.

Easynet is partnering with the award-winning integrator Cisilion, whom Easynet selected due to its in-depth experience and quality reference customers. Together, the organisations deliver a comprehensive unified communications solution featuring call management, instant messaging, web/video conferencing and IP-based telephony delivered on top of the Easynet smart networking solution set.

Field sales teams accessing pricing information on tablets; customer service managers sharing a client’s history between desktops; HR teams interviewing by videoconference; and finance teams sharing forecasts whilst on conference calls can all benefit from Easynet’s Unified Communications service, with the peace of mind that comes from working with a partner dedicated to providing an outstanding service experience.

Justin Fielder, Easynet CTO said: “It is often perceived to be easy for unified communications vendors to deliver an ‘off the shelf’ solution, but in order to extract the maximum value rather than just deploying a new piece of technology, what’s required is an in-depth understanding of the entire corporate network environment. This is where Easynet comes into its own, with our skilled integration of network and applications, service management expertise and commitment to customer excellence. Partnering with Cisilion means we can deliver a tailored unified communications solution coupled with a strong service wrap”.

Rob Morgan, Chief Executive Officer of Cisilion said: “Naturally I am delighted that Easynet has selected Cisilion for this key partnership. The decision is a strong validation of our technical, marketing and business competence in the area of unified communications, where our ability to provide solutions from both Cisco and Microsoft is a key differentiator. Our joint focus on transforming the way that organisations work, whilst providing unprecedented levels of customer service, means that our customers will have access to Easynet’s and Cisilion’s portfolios, under a single service model. I very much look forward to growing our relationship with Easynet and I believe this partnership is pivotal to our long term growth.”


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