Wednesday, 17 October 2018

CEM, what is it exactly?

Total Telecom Customer Experience Summit
Tuesday 23 October 12

Despite the fact that everyone in the telecoms industry is now talking about customer experience management (CEM) as a key means of differentiating themselves from their competitors…

Despite the fact that everyone in the telecoms industry is now talking about customer experience management (CEM) as a key means of differentiating themselves from their competitors…

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