Saturday, 18 November 2017

Mobilethink unveils instant communication module

Mobilethink
Thursday 04 October 12

Mobile Device Intelligence innovator Mobilethink is set to revolutionize the mobile marketing space with its instant communication module Mobilethink (www.mobilethink.com) will launch its instant communication module in late 2012. The tool is the first of its kind to actively promote operator services to new customers and to those when upgrading from one handset to another…

Mobile Device Intelligence innovator Mobilethink is set to revolutionize the mobile marketing space with its instant communication module

Mobilethink (www.mobilethink.com) will launch its instant communication module in late 2012. The tool is the first of its kind to actively promote operator services to new customers and to those when upgrading from one handset to another.

The module ensures faster launch and adoption of data services through timely and non-intrusive channel of communication with customers immediately after handset power-on.

Instant Communication facilitates direct marketing campaigns and enables automatic notification of operator CRM, mobile marketing and business intelligence vendors about any devices activated in the network that match a specific operator service based on handset capabilities.

“Mobile operators are showing huge interest in this instant communication tool," says Thomas Yde Frederiksen, Mobilethink’s chief of product management and marketing. “This is because it is one of the few opportunities that enables the operator to recapture some of the customer attention from Apple and Google and get their service messaging across to the customer from day one.”

The tool equips operators with immediate opportunities to promote and monetize on value-added-services that will have the biggest impact on customer satisfaction and, at the end of the day, operator revenue. Examples include promotion of operator mobile portals, self-care billing apps, operator app-stores, and handset support forums.

“Instant communication is the next logical step for Mobilethink to keep delivering its promise to mobile operators. Our ability to Connect, Promote, Support and Analyze the devices in the operator network will be the core of our future value proposition and this will revolutionize the operator’s perception of Mobile Device Management,” adds Frederiksen.

Instant Communication is part of the next major DMS release 4.0 from Mobilethink due for launch in late 2012.


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