Monday, 20 August 2018

MVNO hits out at 'lousy' customer care in Brazil

By Mary Lennighan, Total Telecom
Thursday 14 June 12

Datora Telecom plans to launch new Brazilian MVNO in July with strong focus on customer service.

Those who use services provided by Brazil's big four mobile operators are being short-changed when it comes to customer care, according to Datora Telecom, which plans to launch a virtual mobile service in partnership with a local insurance company later this year. Brazil is home to 250 million mobile subscriptions…

Those who use services provided by Brazil's big four mobile operators are being short-changed when it comes to customer care, according to Datora Telecom, which plans to launch a virtual mobile service in partnership with a local insurance company later this year. Brazil is home to 250 million mobile subscriptions…

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