Wednesday, 22 November 2017

Agents: The forgotten and neglected cornerstone of IT management

By Mark Cowan, Abilisoft
Tuesday 29 March 11

Companies require a new generation of agent technology that is highly automated and intelligent.

Ensuring the successful operation of the network is entirely dependent on the infrastructure tools embedded at the lowest level. This is because, if the agents that collect and feed data into management layers above - such as the domain manager for example - are antiquated, then the quality of data will be poor and this will in turn limit the performance of all management layers above. The purpose of the agent layer is three-fold. Firstly it is a filter, consolidating the data it collects. Secondly it is a reporter, with the critical task of delivering the clean data to the right place, at the right time. Thirdly it automates fixes to commonly occurring issues. Looking at it from this perspective…

Ensuring the successful operation of the network is entirely dependent on the infrastructure tools embedded at the lowest level. This is because, if the agents that collect and feed data into management layers above - such as the domain manager for example - are antiquated, then the quality of data will be poor and this will in turn limit the performance of all management layers above. The purpose of the agent layer is three-fold. Firstly it is a filter, consolidating the data it collects. Secondly it is a reporter, with the critical task of delivering the clean data to the right place, at the right time. Thirdly it automates fixes to commonly occurring issues. Looking at it from this perspective…

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