Tuesday, 27 June 2017

Telecoms companies’ re-invention

ATG
Tuesday 01 December 09

In a shrinking world where individuals have more choices in almost every aspect of their lives than ever before and more ways to communicate with each other and the world at large, the bonds and inertia that held customers loyal to their suppliers have decreased.

As markets fragment, industries are forced to converge and customer relationships have become more dynamic and fragile…

As markets fragment, industries are forced to converge and customer relationships have become more dynamic and fragile…

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